Archives: Testimonials

I had an excellent experience with Novus Residential as my rental agency!  The staff were knowledgeable, friendly and always eager to assist me with any questions or concerns.  They took the time to understand my needs and found me the perfect rental that met all my requirements.  The unit was well-maintained and in a great location, and any maintenance issues were promptly addressed by the staff.  Communication was seamless and I always felt informed and in the loop.  Overall I would highly recommend Novus Residential to anyone looking for a hassle free and enjoyable rental experience.  They truly went above and beyond to make my experience a positive one.

Excellent Service – I use them both as a Landlord and in my capacity as Director of a Property Management Company.  They are highly responsive and effective and they really know the business of lettings. Have used multiple property management companies over the years, Novus are the best by far.

From day 1 of our move to St Johns Wood, Scott has been an absolute pleasure to deal with.  He is approachable and friendly  and is quick to respond to questions.  We’ve now moved out of that property  – and our moving our process was just as smooth.  we highly recommend Scott.

We have recently sold a property through Novus Residential and have had a very positive experience.  During this time I had dealings with both Julian and Scott – communication from the whole team was excellent at all times and I particularly appreciated the recorded voice notes directly after viewings.

The sale of the property involved a number of unforeseen obstacles but Julian, who was our main contact, was professional, knowledgeable and helpful throughout, getting the sale over the line at the price we wanted.  Thank you Novus!