Thank you for visiting our website. For all general enquiries, please complete the below contact form and a member of our team will be in touch.
Novus Residential
29 The Green, Winchmore Hill,London, N21 1HS
- 0208 350 8936
- move@novusresidential.co.uk
Business Hours – We are available from 9am to 6pm Monday to Friday, and from 10am to 4pm on Saturdays. Please note our Block Management team are available from 9am to 5.30pm Monday to Friday only.
Out of Hours Emergency Contacts for Block Management and Managed Lets Residents
Out Of Hours Support* 0208 713 0265 (Emergency Only)
Gas Leak – National Grid 0800 111 999
Power Cut – National Grid 0800 111 105
Water or Waste Issue – Thames Water 0800 316 9800
Police, Fire & Ambulance (Emergency Services) 999
Out Of Hours Support* – Block Management: Please be aware that should you call out this contractor and the issue is found to be a non-emergency or internal to your own property (i.e. not a block issue), then you will be responsible for any charges incurred. Tenants should contact their Landlord or Letting Agent if there is an issue inside their property. Ideally please wait until normal business hours for any maintenance issues at the managed block.
Out Of Hours Support* – Managed Lets: Please be aware that should you call out this contractor and the issue is found to be a non-emergency or Tenant is liable for the issue, then you will be responsible for any charges incurred. Ideally please wait until normal business hours for any maintenance issues at the let property.