Contact Us

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    Novus Residential Estate Agents and Lettings Agents, N21

    Address: 29 The Green, Winchmore Hill, London, N21 1HS

    Tel: 0208 350 8936

    Email: move@novusresidential.co.uk

    Business Hours – We are available from 9am to 6pm Monday to Friday, and from 10am to 2pm on Saturdays.  Please note our Block Management team are available from 9am to 5.30pm Monday to Friday only.

    Out of Hours Emergency Contacts for Block Management and Managed Lets Residents

    Out Of Hours Support*                                              0208 713 0265 (Emergency Only)

    24h Locksmith*                                                           07766 838 679 (Emergency Only)

    Electrician*                                                                   07534 913 932 (Emergency Only)

    Plumber*                                                                       07854 606 803 (Emergency Only)

    Drainage*                                                                      07920 826 484 (Emergency Only) 

    Gas Leak – National Grid                                           0800 111 999

    Power Cut – National Grid                                         0800 111 105

    Water or Waste Issue – Thames Water                   0800 316 9800

    Police, Fire & Ambulance (Emergency Services)    999

    Out Of Hours Support* – Block Management: Please be aware that should you call out this contractor and the issue is found to be a non-emergency or internal to your own property (i.e. not a block issue), then you will be responsible for any charges incurred. Tenants should contact their own Landlord or Letting Agent if there is an issue inside their property. Ideally please wait until normal business hours for any maintenance issues at the managed block.

    Out Of Hours Support* – Managed Lets: Please be aware that should you call out this contractor and the issue is found to be a non-emergency or Tenant is liable for the issue, then you will be responsible for any charges incurred. Ideally please wait until normal business hours for any maintenance issues at the let property.